Calculating Engagement ROI
Engaged people outperform unengaged people, all things being equal. And some engaged people can produce greater returns than others. For this reason, savvy business leaders target their engagement...
View ArticleWant a Dose of Reality? Go to the Floor!
When something doesn’t feel right, or when things aren’t adding up, go to gemba, Japanese for the real place–where the work gets done. Go to the sales floor, office floor, showroom floor, surgical...
View ArticleThe Right Communication Measurement is a CEO’s Best Friend
Communication. That soft, touchy-feely stuff. You can’t really measure it, right? Wrong! We use many ways to measure organizational effectiveness, but if there’s one best tool to measure...
View ArticleCalculating Engagement ROI
Engaged people outperform unengaged people, all things being equal. And some engaged people can produce greater returns than others. For this reason, savvy business leaders target their engagement...
View ArticleWant a Dose of Reality? Go to the Floor!
When something doesn’t feel right, or when things aren’t adding up, go to gemba, Japanese for the real place–where the work gets done. Go to the sales floor, office floor, showroom floor, surgical...
View ArticleThe Right Communication Measurement is a CEO’s Best Friend
Communication. That soft, touchy-feely stuff. You can’t really measure it, right? Wrong! We use many ways to measure organizational effectiveness, but if there’s one best tool to measure...
View Article
